Refund policy

 Our Return Promise We stand behind the quality of our jewelry. If you're unsatisfied for any reason, you may return unworn items within 7 days of delivery.

 Eligible Returns - Unworn, undamaged items with original packaging - Items with manufacturing defects (e.g., stone looseness, clasp failure)

  • Wrong item shipped (verified by photo evidence)
  •  Return Process 1. **Request**: threadnstuff@outlook.com with order# + photos 2. **Approval**: We'll respond within 48h with return instructions
  • **Ship Back**: Send to [Your US/UK Address] via tracked mail
  • **Refund**: Processed within 5 business days of receipt 
  •  💰 Refund Rules
Condition Refund Amount
Change of mind Item price 
Wrong item/defective Full item price + return shipping
International returns No shipping refunds